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Quick Forms
Below are answers to frequently asked questions regarding your account, claims and reimbursements, and the Benny
TM
Benefits Card.
My Account
Q.
How do I log into my account?
Q.
How do I manage my account information online?
Q.
How do I allow others to access my account information?
Claims, reimbursements and eligible expenses
Q.
How do I submit claims online?
Q.
How do I submit claims using a paper Claim Form?
Q.
How do I review my past claims online?
Q.
What expenses are eligible for reimbursement?
Q.
How much of my Health Care FSA available from the first day of the year?
Q.
How does submitting claims after the end of the year work?
Q.
How long does it take for my claims to be processed?
Q.
How will I receive my reimbursement payments?
Benny
TM
Benefits Card
Q.
Why am I being asked to submit documentation for a Benny
TM
transaction?
Q.
What is my password to open email attachments?
Q.
How often does Employee Benefits Corporation send receipt requests?
Q.
How do I activate my Benny
TM
Benefits Card?
Q.
How do I request additional/replacement cards?
Q.
How do I report my cards lost or stolen?
Q.
How do I find a store that will accept the Benny
TM
Benefits Card?
Plan Design
Q.
How do I know if I'm eligible for my employer's plan?
Q.
How is my EBC HRA set up?
Q.
How do I renew my BESTflex Plan?
Q.
What happens to my BESTflex Plan FSA(s) if I leave my job?
Q.
What happens to my EBC HRA account if I terminate employment?
Rules and regulations
Q.
How does Health Care Reform impact my plan?
Q.
Can I stop participating in the BESTflex Plan or change my election mid-year?
Q.
How does a leave of absence affect my plan?
COBRA
Q.
What is COBRA and how does enrollment work?
Support
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Participant Support: My Account