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Quick Forms
Below are answers to frequently asked questions regarding your account, invoices, plan renewal and compliance.
My Account
Q.
Who is my Client Liaison?
Q.
How do I log into my account online?
Q.
Who are authorized PHI Users on my account?
Invoices
Q.
How do I change the financial account information on my account?
Q.
What are Claims Registers?
Q.
When do Administration Fee Invoices generate?
Q.
Who at my organization receives invoices?
Q.
Which financial accounts are associated with our Employee Benefits Corporation products?
Q.
How do I find outstanding invoices on my account?
Q.
What are Payroll Bill Invoices?
Q.
Where can I find invoices and invoice details?
Q.
How do I see how my invoice payments were applied?
Plan Design
Q.
Where can I review my plan design information?
Plan Renewal
Q.
How do I renew my BESTflex Plan?
Q.
How do I renew my EBC HRA?
Q.
How do I renew my COBRASecure administration?
Compliance
Q.
How do I send secure information to Employee Benefits Corporation?
Q.
What is ZixMail (email encryption)?
Q.
What is Nondiscrimination Testing?
Q.
What are the Centers for Medicare & Medicaid Services (CMS) requirements for the EBC HRA?
Q.
When can a participant to make a mid-year change to their BESTflex Plan election?
Support
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Employer Support: My Organization's Account