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Our EBC HRASM administration offers employers and participants many conveniences, including data feeds, direct communications and simple claim filing options.
We have in-house experts who work with insurance carriers to set up electronic data feeds, which submit EBC HRA claim and enrollment information on clients’ and participants’ behalf.
We are always interested in partnering with new insurance carriers, and our specialists in this field make setting up data feeds efficient and smooth.
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The EBC HRA -- and HRAs in general -- can be complex. Between our EBC HRA Answer Book, and guides to plan design and features, we have information available to simplify the plan and its many features.
We also use email campaigns and our website to provide our clients quick information on the latest features and administrative changes. Our comprehensive enrollment and reference materials paint the complete picture, helping our clients and their participants receive the greatest benefit from their plans.
Taking it a step further, we keep EBC HRA clients and participants involved and engaged in their plan by delivering notifications – that a new Claims Register is available or that we've processed a claim, for example – straight to their email inbox. |
We allow EBC HRA participants to file their claims online or using a standard Claim Form. We recommend our online claim-filing tool whenever possible. It's smart, simple and secure, verifying participants' information on the spot and sending it straight to our administration system using a secure connection.
Once we receive participants' claims, regardless of the channel, we process them within two business days and send reimbursements according to the employer's chosen schedule.
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