- Expert plan design setup
- Interact, review and report on benefits from a single, convenient online source
- In-house customer service and compliance teams
Our plan design experts help provide the maximum benefit for participants as well as meeting business needs.
Whether a benefit plan covers multiple divisions or a single organization, My Account Administrator, our online account management portal, offers comprehensive invoicing and claims reporting that reflects the activity of all plans.
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Monthly fee invoices include each benefit and division. If our auto-debit payment option is used, the financial account authorized is debited for the consolidated amount of all plans in place. This process reduces the volume of bank transactions and maximizes convenience. We also offer flexibility in payment methods by plan type.
Our in-house Employer and Participant Services teams open the lines of communication between us, employers and participants.
- assign each client a dedicated member of the Employer Services team – a Client Liaison – so each client gets personalized support from someone familiar with their plan.
- Participants talk with a team of representatives who understand their perspective and provide the best possible guidance.
Our in-house Compliance team works to make sure all benefits comply with various laws and regulations, including Section 125 of the IRS tax code, ERISA, HIPAA and COBRA.
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Left to Right: Doug Cliff, Account Executive, Kent Smith, VP Business Development
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