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Our expert support teams keep our COBRASecureSM clients 100 percent compliant with federal COBRA regulations and, combined with our reports and resources, provide comprehensive information.
A dedicated Client Liaison, a personal source of account information and assistance, is assigned each of our COBRASecure clients. All of our Client Liaisons have a direct phone number and email address for quick contact.
Our Participant Services Representatives are trained on the nuances of federal COBRA regulations as they relate to participants, helping them and other eligible individuals understand how
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COBRA works and how to pay their premiums on time.
With the combined knowledge and experience of our company at their disposal, both Client Liaisons and Participant Services Representatives extend Employee Benefits Corporation’s collective expertise to our COBRASecure clients and their employees.
Our in-house Compliance team monitors federal COBRA regulations to ensure our clients remain 100 percent compliant. With a team of Compliance experts, we can quickly respond to changes and questions.
Our Compliance team also ensures that our COBRASecure materials, including all state continuation notices, are up to date with the latest regulations.
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Federal COBRA regulations are complex. While we try to simplify them to their essence, some situations require extra detail and research.
My Account Administrator provides useful reports for employers, as well as information in the COBRASecure State Continuation Wisconsin Answer Book and Guide to State Continuation Minnesota. These resources explains many facets of state continuation, including qualifying events, notices, premium payments and disbursements, federal regulations and interaction with insurance carriers.
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